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Check the formatting of your video on your computer.
To check the format of your video on your computer, you can use a program called VLC Media Player. It’s available for Windows and Mac computers and Apple products such as iPads and iPhones.
To check the format of your video on your phone, go to Settings > Applications > Video Services > Advanced Settings under the General tab (if it isn’t already selected). Scroll down until you find an option called “Video Codec.” This will tell you what file extension was used when saving or transferring footage from one device to another. For example, H264 is used by most newer phones, but older ones may use MPEG4 compression instead – look out for this information!
Check the video format on your phone and your camera.
Format your device.
To format your device, follow these steps:
Use a different video player app.
If you’re still having trouble, try using a different video player app. This can help fix the problem because it can also read your SD card.
If you’re using an Android device, make sure you’ve installed the right app by searching for “Video Player” in the Google Play Store or App Store search bar. If this doesn’t work and your video player isn’t compatible with your device’s camera or phone (or computer), there are other ways around this problem!
Try transferring to a new device.
Save the videos in the proper format and take steps to fix the problem if it happens again.
The first step in fixing a broken video on your SD card is to ensure you’re saving the videos in the proper format. Using an app on your phone or camera that doesn’t support 4K resolutions can cause problems importing them onto another device.
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