Section: Verify that your system specifications are correct.
The GPU (graphics processing unit) of a computer is the thing that draws your images on the screen. These graphic cards come in many shapes and sizes, but their purpose is to draw graphics. Some computers have installed multiple graphic cards, called Nvidia or ATI (Advanced Technology eXtensions) video cards.
If you have more than one video card, make sure you have selected your primary video card from the Control Panel before proceeding further.
This forum post explains how to identify which graphics card is used by Windows. Please check this thread as a reference if you need to know which one it is. http://forum.xda-developers.com/showthread.php?t=1733477
Outline of the post: Verifying that your system specifications are correct. Section: Select Your Primary Video Card Section: Go to Device Manager Section: Look at the Display adapters section to verify that they match the abovementioned requirements. Section: Reboot and verify again if needed. Section: Run dxdiag to confirm that your video card is listed correctly under Display adapters. Check the documentation for your graphics board. Double-check the driver’s installation steps to ensure they work properly. Takeaway: Verify minimum and recommended specs before assuming a problem exists. In a friendly tone
Verify that your system specifications are correct.
You can check the DirectX version in the Control Panel.
You can also check that you have the latest version of Windows installed. It would help if you also were running Microsoft’s latest operating system update, as this will ensure that your video card and other components are compatible with whatever program or game you want to run on it.
If all else fails, try reinstalling your video card drivers and see if that helps!
Check that you have the latest version of DirectX installed.
First, check that you have the latest version of DirectX installed. If you do not have it, download a new one from Microsoft’s website. If your computer is running an older version of DirectX and you still need help with a valid DX11 video card found, contact Microsoft for a free upgrade to their latest version (if available).
Restart your computer and check again.
If you’ve tried all of the above, but your problem persists, it might be time to restart your computer and check again.
Now that we’ve covered some solutions and troubleshooting tips, let’s talk about how to find out what graphics card or video card is installed in your system:
Run dxdiag to verify that your video card is listed correctly under Display adapters.
The DirectX Diagnostic Tool (dxdiag) is a command line tool that can verify that your video card is listed correctly under Display adapters. You can run dxdiag from within the game, or if you have access to the DirectX SDK, you can also run it from there.
Check the documentation for your graphics board to learn more about its graphics features.
To find out more about what graphics feature your video card has, check the documentation for your graphics board. If you don’t have an operating system that supports DirectX 11, or if you don’t have a recent version of DirectX installed on your computer, you’ll need to update it before continuing with this guide. You can do this by downloading and installing Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) from Microsoft’s website: https://www.microsoft.com/en-us/download/details.aspx?id=25241
There needs to be more information in the documentation or online resources about how to get started with shaders or how they work together with DirectX 11 features, such as tessellation and compute shaders (for example). In that case, something else might be wrong with your graphics card or its drivers – make sure these things are up-to-date before moving forward!
Double-check that you have the correct drivers installed.
If you’re still having trouble, check the driver version. The graphics card may have been updated to support DirectX 11, but you must install the correct drivers.
Checking your drivers is easy: open Device Manager and select “Sound, video, and game controllers.” If there are any yellow exclamation points next to your video card or integrated display, this means there are problems with those components. Click on it in the list of devices under “Graphics adapters & chipsets.”
If a message pops up saying, “The display driver has stopped responding and has recovered,” when you try using them with Windows 10 (or Windows 7), these issues could also be causing your problem!
Verify the Minimum and Recommended system requirements before assuming a problem exists
Verifying that your video card meets the system requirements is essential before assuming a problem exists. The minimum and recommended system requirements can be found in your device’s specification sheet or on the manufacturer’s website. If you meet these requirements, it may indicate that you need one or more components in your computer’s hardware configuration (e.g., RAM).
If you do meet those requirements, however, then something else could be wrong with your system configuration—for example:
Section: General Troubleshooting
Takeaway: Check the video card documentation and search for common problems.
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Below is a list of common video card issues, including solutions: