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Stuck on the loading screen
If you are stuck on the loading screen, try restarting your computer. If that doesn’t work, update the video card drivers.
If that doesn’t work, reinstall Windows and install new drivers for your video card through Device Manager (right-click Computer > Properties > Hardware Tab).
If you’re still having problems, try restarting your computer. Restarting the machine may resolve some issues related to hardware and software updates.
There are two ways to restart:
Contact your computer’s manufacturer or an authorized dealer.
Contact the manufacturer or an authorized dealer if you have a video card problem. They may be able to send you a new driver and video card. The best way to determine if this is possible is by asking them, “Can I get my computer fixed?” If they say yes, let them know what’s wrong with it and how much money it costs (if any), then ask if they can fix it for less than that! This will help them understand why you need their help and give them an idea of how much work goes into fixing these problems on computers today.
If there are no problems with your motherboard or power supply, look at upgrading those components instead of replacing everything at once; this will allow room in your budget while still getting everything working correctly again!
Tell Windows to check for driver updates.
To check for driver updates and manually install a new version of your video card driver, follow these steps:
Update to the latest version of DirectX.
DirectX is a set of libraries that allows developers to create games and apps with more advanced graphics than what’s available on your computer.
Install a newer version of a video driver.
If you have a newer driver version, it is best to install this one. You can download it from the manufacturer’s website and follow the installation instructions.
If this doesn’t work, try downloading another driver version from another source (such as a friend with an older computer).
Reinstall your operating System.
Reinstall your operating System.
You can reinstall the OS from the original disc, a backup disc, or a recovery disc. If you have no backup of your initial installation drive installed on another computer, use this method to reinstall Windows 10:
If you’ve tried everything else and it still won’t work, you may need to reinstall the operating System.
If you’ve tried everything else and it still won’t work, you may need to reinstall the operating System. You can do this on a Windows computer by following these steps:
Here is a summary of the two-step process based on Microsoft’s official checklist:
First, perform a “clean boot” before going to Step 2. It’s hard to describe, but it involves deleting files and applications that may be causing your issue. This includes clearing out Windows Updates and the entire C:\Program Files folder. You should also check Device Manager to see if any devices are no longer being shown as working properly with your computer (e.g., a device you previously installed or updated). For instructions on performing these steps, read Windows 8/10 Clean Boot and note the date you did them (it will probably say “Date Modified”). Whenever I’ve had an issue with a PC, I would do this first so that I didn’t have any more problems than I already had.
Second, Step 2 is like their other troubleshooting steps – start with easy fixes and work up from there. In this case, it says to click Start > All Programs > Accessories > System Tools > System Restore, which will open up System Restore on your computer. You’ll need to restore your System to September 12th, 2013, because that was when everything started occurring for me after installing the latest version of DirectX 9c. If you need help determining what version of DirectX is installed on your machine, open up the Control Panel > Programs and Features > Uninstall a program. When prompted by Windows 10/8/7/Vista/XP about whether you want to delete all versions of DirectX 9c from your computer (they’re all listed), select “Yes.”
After restoring my System to September 12th – which can take 30 minutes or more, depending on how old your System is – things finally started working again! The good news? My computer begins performing at 100% again.